Careers

Responsible To: Director of Event Operations & Business Solutions

Key Relationships:

• President & CEO
• Director of Event Operations & Business Solutions
• Director of Finance & Administration

ORGANIZATIONAL OVERVIEW:

Newark Symphony Hall, known initially as Salaam Temple and established in 1925 in Newark, New Jersey, evolved into a cultural landmark in the 1930s under the name Newark Symphony Hall (NSH). In 1988, it became a nonprofit organization called Newark Performing Arts Corporation (NPAC), dedicated to enhancing its role in the community by expanding its artistic and educational programming. As Newark Symphony Hall plans for its 100th Anniversary, it is undergoing a $75 Million renovation project to modernize its facilities, enhance accessibility, and create a state-of-the-art space for artists and audiences, ensuring that the performing arts continue to thrive in Newark while honoring its rich history.

The core values and historic investment breathe cultural inclusivity and the importance of fostering local access to arts and culture through programming and production. As we reflect in 2023 and celebrate 98 years of serving as a cultural cornerstone in the great City of Newark, we also acknowledge the 95% locally sourced workforce and the 100% Black and Brown employees who are committed to the operation and upkeep of the historic venue.

Scope of Work:

The primary responsibility of this position is to process and distribute all ticket orders during select Sarah Vaughan Concert Hall events and all monthly in-house events, solve ticket-related problems, and complete a Daily Sales Report. On a weekly basis, share our ticket count and inventory with clients and internal team.

In addition, monitor Box Office email and communicate any needs of patrons to the Director of Event Operations & Business Solutions to ensure quality customer service to all NSH Patrons. Receptionist duties are included within this position such as answering telephones, taking messages, transferring calls, etc.

Job Duties & Responsibilities:

• Provide quality customer service to all NSH Patrons.
• Have a working knowledge of NSH’s performances, policies, and services.
• Handle all ticketing and reporting on pre and post-performance. .
• Provide support at all events.
• Be able to navigate Audience view, Eventbrite and additional systems as needed.
• Handle special requests from the House Management team in a timely manner.

At a Performance

• Arrive at least 2 hours before performance start time to manage any final bookings, print
  tickets/attendance lists, and set up scanners/manual check-in before house opens.
• Perform all tasks at the Will Call desk including distributing tickets, processing in-person sales, and monitoring all inquiries and complaints from patrons.
• Communicate with all Front of House staff/volunteers and Stage Management personnel to ensure the best experience for the audience.
• Monitor and reconcile all cash box and membership donations at the end of shift in conjunction with one other NSH staff member.
• Provide House Manger with financial counts and relevant information for post even reporting.

Qualifications:

• Excellent customer service, communication skills & phone etiquette
• Strong attention to detail
• Ability to use a walkie-talkie
• Accurate keyboarding skills
• Ability to learn and use a variety of technical systems
• Ability to handle financial transactions
• Ability to work efficiently with little or no supervision
• Ability to remain pleasant during challenging situations
• Weekend availability
• Reliable transportation
• Bonus: familiarity with ticketing platforms, CRM software, membership, entertainment venues and non-profits.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed
• Work Location: In person

Apply Now

RESPONSIBLE TO: Director of Innovation & Development

KEY RELATIONSHIPS:

• President & CEO
• Director of Event Operations & Business Solutions
• Venue Manager
• Finance Manager
• Staff Accountant

ORGANIZATIONAL OVERVIEW:

Newark Symphony Hall, known initially as Salaam Temple and established in 1925 in Newark, New Jersey, evolved into a cultural landmark in the 1930s under the name Newark Symphony Hall (NSH). In 1988, it became a nonprofit organization called Newark Performing Arts Corporation (NPAC), dedicated to enhancing its role in the community by expanding its artistic and educational programming. As Newark Symphony Hall plans for its 100th Anniversary, it is undergoing a $75 Million renovation project to modernize its facilities, enhance accessibility, and create a state-of-the-art space for artists and audiences, ensuring that the performing arts continue to thrive in Newark while honoring its rich history.

The core values and historic investment breathe cultural inclusivity and the importance of fostering local access to arts and culture through programming and production. As we reflect in 2023 and celebrate 98 years of serving as a cultural cornerstone in the great City of Newark, we also acknowledge the 95% locally sourced workforce and the 100% Black and Brown employees who are committed to the operation and upkeep of the historic venue.

SCOPE OF WORK:

Newark Performing Arts Corporation is looking to expand its curated event experience at the Historic Venue that requires a creative thought-provoking event producer to lead this area of impact. The event producer will be responsible for overseeing the successful planning, implementation and execution of all internal programs under “Art is Impact” & “Arts is Service” initiatives.

In this role, curating experience and events in partnership with local community organizations and stakeholders is your number one priority while prioritizing funds and performing outreach duties to engage with the market. Duties include working with Arts Education Coordinator, Friends of Newark Symphony Hall and marketing/content team to develop event concept, budget coordination and pre/post experience reporting.

This position will drive internal/external event communications as lead creative ideation around experiential activation, customer engagement, event workflow and post-production logistical wrap-up reports.

JOB DUTIES AND RESPONSIBILITIES

The essential duties listed below are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Lead creative development, logistics and execution of all relevant events.
• Lead client communication, run of show development and liaison with team for all event production needs.
• Provide high level customer service to all clients, before, during and after the event.
• Provide pre, during and post event communication with relevant internal and external vendors.
• Develop and support NSH core social impact objectives through strategic creative placemaking and programing design
• Build and maintain strategic partnerships with organizations and institutions for local and regional market impact.
• Monitor and improve program expenditures
• Prepare financial statements and maintain records pertaining to program activities.e
• Ensure creator contracts/payments/legal policies are complete
• Purchase or approve the purchase of equipment and supplies needed for each program.
• Schedule program work, oversee daily operations, coordinate the activities of the program and set priorities for managing the program.
• Build and develop market outreach strategies in partnership with content development team.
• Prepare or assist in the preparation of grant requests and funding as it pertains to programs.

SKILLS AND QUALIFICATIONS

• Experience in programming and coordinating activities in a performing arts or related field
• Having the ability to clearly execute creative direction, bring new ideas to the team, and thrive in a highly collaborative environment
• Must have strong desire to succeed, relentless work ethic, integrity, willingness to learn new skills, and receive constructive feedback
• High level of organization, professionalism, and attention to detail
• Can think creatively and strategically with close attention to details and an ability to plan ahead.
• Leadership skills, self-starter and highly motivated
• Excellent organizational skills
• Passionate about working with youth, the community at-large, multi-cultural and civic engagement work.
• Skilled in directing staff, instructors, class leaders and other CPAA affiliates in operations of all programmatic activities.
• Ability to work under pressure
• Administrative and clerical skills
• Interpersonal skills, including excellent written and verbal communication
• Proficient in Microsoft Office Suite, Google Suite/Drive, and other cloud-based storage platforms.
• Personal qualities of integrity, credibility, and a commitment to and passion for NSH’s mission.
• Background in arts education with the ability to develop curriculums, learning tools and structure workshops, a plus.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Apply Now

Responsible To: Director of Innovation & Development

Key Relationships:

• President & CEO
• Director of Events Operation s & Business Solutions
• Venue Manager
• Marketing Coordinator
• Finance Manager
• Staff Accountant

ORGANIZATIONAL OVERVIEW:

Newark Symphony Hall, known initially as Salaam Temple and established in 1925 in Newark, New Jersey, evolved into a cultural landmark in the 1930s under the name Newark Symphony Hall (NSH). In 1988, it became a nonprofit organization called Newark Performing Arts Corporation (NPAC), dedicated to enhancing its role in the community by expanding its artistic and educational programming. As Newark Symphony Hall plans for its 100th Anniversary, it is undergoing a $75 Million renovation project to modernize its facilities, enhance accessibility, and create a state-of-the-art space for artists and audiences, ensuring that the performing arts continue to thrive in Newark while honoring its rich history.

The core values and historic investment breathe cultural inclusivity and the importance of fostering local access to arts and culture through programming and production. As we reflect in 2023 and celebrate 98 years of serving as a cultural cornerstone in the great City of Newark, we also acknowledge the 95% locally sourced workforce and the 100% Black and Brown employees who are committed to the operation and upkeep of the historic venue.

SCOPE OF WORK

The Arts Education Coordinator is responsible for developing and overseeing high-quality arts educational programing, classes and events that support NPAC mission and strategic goals. These programs may support exhibitions, organization impact objectives or be part of community outreach initiatives.

The coordinator is responsible for development, implementation and evaluation of a wide range of education programs and experiences for students, teachers, families and life-ling art enthusiast.

REQUIREMENTS:

A bachelor’s degree and minimum of 3-5 years of teaching and instructing experience in education; familiarity with Newark professional arts culture; some understanding of art history, performing arts and arts education required.

• Experience in programming and coordinating activities in a performing arts or related field
• Technical knowledge and understanding of Twitter, Instagram, Snapchat, LinkedIn, TikTok, Facebook, and other emerging social media platforms
• Having the ability to clearly execute creative direction, bring new ideas to the team, and thrive in a highly collaborative environment
• Must have strong desire to succeed, relentless work ethic, integrity, willingness to learn new skills, and receive constructive feedback
• High level of organization, professionalism, and attention to detail
• Can think creatively and strategically with close attention to details and an ability to plan ahead.
• Leadership skills, Self-motivation
• Excellent organizational skills
• Passionate about working with youth, the community at-large, multi-cultural and civic engagement work.
• Skilled in directing staff, instructors, class leaders and other CPAA affiliates in operations of all programmatic activities.
• Ability to work under pressure
• Administrative and clerical skills
• Interpersonal skills, including excellent written and verbal communication
• Background in arts education with the ability to develop curricula & learning tools and structure workshops.
• Proficient in Microsoft Office Suite, Google Suite/Drive, and other cloud-based storage platforms.
• Personal qualities of integrity, credibility, and a commitment to and passion for NSH’s mission.

Education Management:

The essential duties listed below are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Develop, design, implement, and evaluate interdisciplinary, age-appropriate education resources that create connections with Newark Symphony Hall’s “Arts is Impact” and “Arts s Service”
• Collaborate with NPAC staff, board members, and community partners to develop and implement classes that align with NPAC mission and strategic direction
• Work with community partners to develop new class opportunities that inspire all communities to engage in classes at the art center
• Work at NPAC on select Saturdays/Sunday each month and occasionally in the evenings
• Recruit, manage and support class instructors (“teaching artists”) and volunteers, building a valuable database of educators an instructors
• Coordinate and construct the NPAC quarterly schedule of classes
• Manage class registrations online and in person
• Distribute, collect, and process class evaluations and other program data
• Coordinate with other staff to maintain facility open hours; the Education Coordinator works in person at NPAC (although some remote work is allowed)

Communications

• Collaborate with other staff to market NPAC classes/programs via traditional and social media
• Collaborate professionally with NPAC staff and Board of Directors
• Provide effective customer service in person and in written communications
• Maintain records, including filing, data entry, and reporting
• Assist with special events (fundraisers, informational booths) that publicize NSH to the community
• Supervise volunteers and interns associated with NPAC classes (as needed)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Apply Now

Overview

Newark Symphony Hall’s core values and historic investment breathe cultural inclusivity and the importance of fostering local access to arts and culture through programming and production. As we reflect in 2023 and celebrate 98 years of serving as a cultural cornerstone in the great City of Newark, we also acknowledge the 95% locally sourced workforce and the 100% Black and Brown employees who are committed to the operation and upkeep of the historic venue.

Responsibilities

• Event Coordination: Assist in the coordination and execution of a variety of events, including concerts, performances, lectures, and community outreach programs. This may involve liaising with artists, vendors, and internal departments to ensure smooth operations.
• Programming Support: Collaborate with the programming team to research and develop diverse event concepts that align with the organization’s mission and audience preferences. Contribute creative ideas for programming initiatives aimed at engaging the local community.
• On-Site Support: Provide on-site support during events, including setup, guest assistance, ticketing, and other operational tasks as needed. Ensure a positive experience for attendees by offering excellent customer service and addressing any issues or concerns promptly.

Requirements, Skills, and Qualifications

• Strong organizational skills with keen attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office suite and basic computer applications
• Ability to multitask and prioritize tasks in a fast-paced environment
• Interest in the performing arts and a desire to learn about arts administration

Compensation

$22.50 per hour

INTERNS WILL WORK 28 HOURS PER WEEK AND ATTEND A MANDATORY OFFSITE PROGRAM DAY ONE DAY PER WEEK WITH THEIR COHORT.

• Internship Period: June 3 – August 5
• Total Weeks: 9 weeks
• Work Hours per Week: 28
• Total Hours: 252
• Workdays & Hours: 9:30AM–5:30PM, Monday–Thursday (with potential weekly evenings and weekend nights)

PROGRAM DAY:

• On Fridays, interns will attend an offsite program day with their cohort.
• These hours are separate from the internship hours.

Eligibility

To be eligible for Arts Intern 2025, you must be pursuing a bachelor’s degree and:

• Currently enrolled as a full-time rising junior (a current sophomore) – or –
• Currently enrolled as a full-time junior – or –
• Currently enrolled as a full-time senior graduating by fall 2025.